Some Things You Need to Know About Robocalls, Voice Broadcasts, and Emergency Notification
Instant Call Blast understands that there are plenty of other companies out on the Internet that provide similar services to political campaigns. As we speak with potential clients, we have know that many people do not understand exactly what a “Robocall” or automated voice message is. Here is a list of things you should know when doing business with a company like Instant Call Blast!
What is a call blast?
A call blast is a voice broadcast, robocall, or recorded alert that has a message. Using it with a list of contacts, it blasts out that message to thousands of people at once. The message can be compressed into a .WAV file, an MPEG, other recording media, or simply a landline phone.
Do companies charge more for robocalls than others?
The price of a robocall can vary because there are many different reasons that go into the price of a phone call. A company that sells you calls for a penny, may be using phone technology that allows for the cost of the connection to be less than a penny. The provider isn’t telling you what is the quality of the call or whether they are reselling the call to you, degrading the quality.
The entire industry could sell their calls for a penny a call, but not all companies are going to give you the best quality. Price is the least determining factor when making a decision. Everyone price shops for the best product for the price. It is no less different with robocalls.
Is sound quality important for my call blast?
The VOIP industry uses a codec (G.729A and G.723.1) for VOIP that may be between 13 and 15 kilobytes per second for a prerecorded message. Is your message really worth poor sound quality? What does that say about the efforts of your call blast when someone gets a call from a call blaster, hears the message, and it is all garbled?
At Instant Call Blast, we employ the latest codecs that the VOIP industry has invented. It allows us to give our customers 64 KBPS. It will seem like the caller is sitting next to you, speaking face to face!
How many people will hear my message?
Each Call Blast is determined heavily on the list itself. Where did you get it? Is it reliable? Can you quantify the results before you actually blast out calls? These are the important questions you should be asking yourself.
Instant Call Blast has the latest in Answering Machine Detection (AMD) software which will play your message after your call goes to voice mail. Your connect rate will also determine how many “live” people listened to your message. That will determine your percentage. Using more than one call round targeted for different times will also increase the effectiveness by up to 15%! On average, Instant Call Blast has seen lists that were at most 80% effective. The results may vary largely on how relevant your list is and how up to date.
Most companies will only contact a number once before counting it as a call. You might as well hand your money over to the provider and let them keep the money upfront. You want the provider to attempt more than once? Well that is an extra fee.
At Instant Call Blast we attempt contact your list up to and including three times only paying for the additional rounds. We clean your list for free and we will only count the calls that were connected. That’s better than many other companies in the industry!
Will I get a report when the call blast is over?
Every customer will receive a report almost immediately after the call has been made. You will receive a short report with relative statistics as well as a comprehensive report outlining the activity on each call on the list in a spreadsheet format. The report will be emailed to your address on file. If you plan on using the call list again, you can see what information needs to be updated or removed so that you can have an even more effective call blast next time around!
Are there any fees when setting up a call blast?
You should not be charged for anything except the calls themselves. If you are being charged for anything else, you are probably getting ripped off! There should be no reason you are paying for list cleaning, list maintenance, reports, extra rounds. All that can be programmed with virtually no effort at all. If you are getting “pennied” to death by other providers, you might want to make a switch to Instant Call Blast!
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